Frequently Asked Questions
Find answers to common questions about using StandWithLK.
StandWithLK is a community-driven platform designed to coordinate disaster relief efforts in Sri Lanka. It connects people affected by natural disasters with donors, volunteers, and organizations who can help.
To report damage, you need to create an account and log in. Once logged in, click the "Report Damage" button in the navigation bar. Fill out the form with details about the incident, including the location, severity, and photos.
Yes, StandWithLK is completely free for both those seeking help and those offering assistance. Our goal is to facilitate humanitarian aid without any barriers.
You can browse the "Home" page to see a list of reported incidents. You can filter by district or damage type to find cases where you can assist. Each report has contact information for the affected person.
We rely on community verification. Reports are public, and users can leave comments. We also have a moderation team that reviews flagged content. However, we always recommend exercising due diligence before sending money or goods.
Yes, if you are the creator of a report, you can delete it from your Dashboard or the post details page once the issue is resolved or if you no longer need assistance.
When creating a report, you can paste a direct Google Maps link or type your address. If you use a link, make sure it's a valid URL from Google Maps (e.g., https://maps.google.com/...).
The contact number you provide in your report is visible to all registered users on the platform to ensure they can reach you quickly to offer help.